📞 Get in Touch with Eighteen Grams Coffee
If you have questions, need help and support, or want product info, we’re here to help. Whether you’re shopping online, interested in wholesale opportunities, or just curious about our products, we’d love to hear from you.
You can contact us for assistance with:
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✅ Order issues, tracking, or delivery updates
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✅ Product details, brewing advice, or stock availability
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✅ Wholesale, café supply, and partnership enquiries
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✅ Returns, exchanges, or feedback
Moreover, we aim to respond quickly and provide clear, helpful answers. Our team is passionate about great coffee and quality service. Therefore, you can always expect friendly, professional support.
Here’s how to get in touch:
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📧 Email us anytime through our contact form or direct email : info@eighteengrams.com.au
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🕒 Our team is available Monday to Friday, 9am–5pm (AEST)
- Call us on: 1300 212 644
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📍 Based in Melbourne, Australia, whether you’re a home barista, café owner, or gift shopper, we’re dedicated to helping you enjoy coffee at its best. So, get in touch and let’s elevate your brew!
At Eighteen Grams, your satisfaction truly matters to us. That’s why we’re committed to clear communication, fast response times, and personalized support tailored to your needs. If you’re unsure who to speak to, don’t worry—just send us a message, and we’ll make sure it reaches the right team member quickly and efficiently.
Ultimately, whether you’re a home barista, café owner, or gift shopper, we want to make your coffee journey smooth, enjoyable, and inspiring. Reach out today and let’s talk coffee—because your perfect brew starts with great service.
Coffee Sourcing
Our green beans are sourced from large, reliable, coffee importers who obtain their supplies from coffee plantations around the world.
Coffee Supply
We can supply samples of our coffee blends and deliver them direct to your location for you to test through your machine. With a range of blend options available – from medium roast to dark roast our team can definitely find a flavour that will work for your customers. We will always make sure you never run out of coffee with prompt delivery service.
Training
Once we have nailed the perfect blend we move on to training. At Eighteen Grams we like to make sure you and your team get all the training and information you need to make a perfect coffee that your customers love and keep coming back for. From making the coffee shots to calibrating the grinder and programming your coffee machine, we will make sure all your staff are equipped and ready to make great coffee.
Equipment & Service
We sell and lease commercial equipment for cafes & restaurants. From installation and set up to servicing and after care Eighteen Grams has got you covered.
